THE MARKET — Is there demand?
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IMPROVE · SERVICE GAP REVIEW
Which services are we missing, and which are underused?
A review of your service mix against local demand and competitors, showing where patients go elsewhere and what to add, grow or close.
Typical duration: 3–5 weeks · Delivered as a report plus a review meeting
WHAT YOU’LL KNOW
Three answers before you commit
Where are patients going elsewhere?
Referrals out and lost cases by specialty.
Which services are underused?
Capacity against actual use for each service.
What should we add or close?
Options ranked by demand, investment and return.
What we review
Six checks points
Local demand
Disease burden and population need in your catchment.
Competitor services
What nearby hospitals offer, and at what price.
Referrals out
Patients you send elsewhere, by specialty.
Service use
Beds, OT and equipment use against capacity.
Doctor coverage
Specialist availability across days and hours.
Growth options
New or expanded services ranked by return.
A LOOK INSIDE THE REPORT
Every assessment ends in a clear verdict
Each finding is rated, and the report closes with one of four recommendations and the next steps.
WHAT YOU RECEIVE
A decision-focused Report
DEMAND
Demand and competitor map
✓ Need by specialty
✓ Competitor services and prices
✓ Referral leakage
SERVICES
What could affect it
✓ Use against capacity
✓ Doctor coverage
✓ Revenue by service
OPTIONS
Add, grow or close options
✓ Ranked by return
✓ Investment needed
✓ Recommended next step
Followed by a review meeting to walk you through the findings.
Includes a review meeting with your leadership and clinical heads.
Losing patients to other hospitals?
Tell us about your hospital and services, and we'll suggest the right scope for your service gap review.
Not sure where to start? Book a Free Discovery Call