THE MARKET — Is there demand?
OPTIMIZE · KPI DASHBOARD & MIS FRAMEWORK
Which numbers should we watch, and can we trust them?
A focused set of KPIs, clear definitions and a reporting rhythm, so leaders see the same accurate numbers every week and act on them.
Typical duration: 3–4 weeks · Delivered as a report plus a review meeting
WHAT YOU’LL KNOW
Three answers before you commit
Which KPIs actually matter?
A short list for the board, managers and departments.
Can we trust the numbers?
Data source, definition and checks for each measure.
Who reviews what, and when?
A weekly and monthly rhythm with owners.
Six checks points
WHAT WE CHECK ON SITE
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Occupancy and ALOS
Bed occupancy and average length of stay.
Revenue per bed
ARPOB and revenue by specialty and payer.
OPD and conversion
Footfall, new patients and admissions from OPD.
OT utilisation
Theatre hours used against hours available.
Quality indicators
Infections, falls, returns to OT and mortality.
Patient feedback
NPS and complaints, tracked and closed.
WHAT YOU’LL KNOW
Three answers before you commit
DASHBOARD
KPI dashboard design
✓ Board, manager and ward views
✓ Targets and RAG thresholds
✓ Mock-up for your team
DEFINITIONS
KPI dictionary
✓ Formula for every KPI
✓ Data source and owner
✓ Checks for accuracy
RHYTHM
Reporting rhythm
✓ Daily, weekly, monthly
✓ Who reviews what
✓ Action tracking
Includes a review meeting to walk your leaders through the dashboard.
Too many reports, too little clarity?
Tell us how you report today, and we'll suggest the right scope for your KPI framework.
We reply within one working day.
Not sure where to start? Book a Free Discovery Call